Shipping Policy

1. Website operator

This website is operated by GLOBAL INTEGRATED MARKETING COMMUNICATION GROUP HOLDINGS LIMITED.

陶敬宾
RM 01,15/F, GOLDSLAND BUILDING 22-26
MINDEN AVENUE TSIM SHA TSUI, KL
尖沙咀
Hong Kong

Email: info@shefieldtechnoplast.com

2. Shipping information

Shipping options, delivery areas, estimated timeframes and charges may depend on the product, destination, carrier availability and order details. Any available shipping information should be reviewed before completing a purchase or submitting an order request.

If specific shipping details are provided during checkout, order confirmation or customer communication, those details apply to that order.

3. Processing time

Orders or requests may require processing before dispatch. Processing time may vary depending on product availability, payment review, address confirmation, carrier scheduling, public holidays or operational circumstances.

• Processing begins after the required order information has been received.
• Incomplete or inaccurate order details may delay processing.
• High demand, supplier delays or holidays may extend processing time.

4. Delivery estimates

Delivery estimates are provided for general guidance only and are not guaranteed unless expressly stated in writing. Actual delivery times may be affected by customs, carrier delays, weather, local restrictions, address issues or other circumstances outside our direct control.

5. Shipping address accuracy

Customers are responsible for providing a complete and accurate shipping address. Please check your name, street address, apartment or unit number, postal code, city, region and country before submitting order details.

• Incorrect addresses may cause delays, failed delivery or return of the package.
• Additional costs caused by incorrect address details may be the customer’s responsibility.
• If you notice an address mistake, contact us as soon as possible at info@shefieldtechnoplast.com.

6. Tracking information

Where tracking is available, tracking details may be provided after dispatch by email, order notification or carrier communication. Tracking updates are controlled by the carrier and may take time to appear after the package is handed over.

7. Customs, duties and local charges

Depending on the destination and product, customs duties, taxes, import fees or local charges may apply. Unless otherwise stated, such charges are the responsibility of the recipient and are not controlled by shefieldtechnoplast.

Customers should review local import rules before placing an order if they are unsure whether extra charges may apply.

8. Delayed, missing or failed deliveries

If a delivery appears delayed, missing or unsuccessful, please contact us with the relevant order or shipment details. We may ask for your name, email address, shipping address and any tracking information so we can review the matter.

Please email info@shefieldtechnoplast.com for shipping enquiries.

9. Damaged packages

If a package arrives damaged, please keep the packaging and contact us as soon as possible. Photos of the package, product and shipping label may be requested to help review the issue.

For return or refund-related questions, please also review our Refund & Return Policy.

10. Changes to this Shipping Policy

We may update this Shipping Policy from time to time. The updated version will be posted on this page and will apply from the time it is published unless stated otherwise.

11. Contact

For shipping questions, delivery concerns or address updates, please contact:

GLOBAL INTEGRATED MARKETING COMMUNICATION GROUP HOLDINGS LIMITED
Email: info@shefieldtechnoplast.com